The sale of products on our website ("chiaradeconcilio.style") is governed by the following General Conditions of Sale.
The products purchased on chiaradeconcilio.style are sold directly by CHIARAD. SRL. ("CHIARAD." Or the "Seller"), a company with registered office in Italy, Via Aniello Falcone n.32 Arzano, Naples (NA) with VAT no. 07243021214.
1.1 The Seller carries out its e-commerce activity exclusively towards its end users who have reached the age of majority and who are "consumers".
1.2 When we speak of "consumer" we refer to any natural person who acts on chiaradeconcilio.style for purposes not related to his own commercial, entrepreneurial or professional activity, possibly carried out. If you are not a "consumer", please refrain from concluding commercial transactions on chiaradeconcilio.style.
1.3 In consideration of its commercial policy, the Seller reserves the right not to accept purchase order proposals from parties other than the "consumer" or in any case purchase order proposals that do not comply with its commercial policy, such as, for example, proposals for orders for which there is a report, or suspicion, of fraudulent or illegal activity. In such cases, the Seller will notify the user of the non-acceptance of the order proposal.
1.4 These General Sales Conditions regulate the sending of purchase order proposals for the products available on chiaradstyle.it by the user and the acceptance of the same by the Seller.
pursuant to Legislative Decree 9 April 2003, n. 70
2.1 To conclude the purchase contract for one or more products on chiaradeconcilio.style, you must electronically send a purchase order proposal to the Seller by filling out the form available on chiaradstyle.it. and following the relative instructions.
2.2 Before sending the order proposal, we remind you to carefully read the General Conditions of Sale and the Information on the Right of Withdrawal, to print a copy and to store or reproduce a copy for your personal use. In compliance with article 51, paragraph 7, of the Legislative Decree 6 September 2005, n. 206 (the "Consumer Code"), before transmitting the order proposal, we will provide you with a summary of the commercial and contractual conditions that will apply to your product purchase order proposal and a summary of the information on the essential characteristics of each product ordered with the relative price (including all applicable taxes or duties), the means of payment that you can use to purchase each product, the methods of delivery of the products purchased, the shipping and delivery costs; as well as the references, the geographical address and the contact methods of the Seller. Once your order proposal has been accepted, the Seller undertakes to deliver the goods. The Seller will also provide you with a summary of the conditions and methods for exercising your right of withdrawal. If applicable, you will be informed that, in case of withdrawal, you will have to bear the cost of returning the products.
2.3 On the confirmation page of the order proposal, we will provide you with summary information about the essential characteristics of each product indicated in your order proposal, the price (including all applicable taxes or duties) and shipping costs.
2.4 The transmission of the order proposal to the Seller constitutes a binding purchase proposal for the user. Before proceeding with the transmission of the order proposal, you will therefore be asked to identify and correct any data entry errors.
2.5 Once your order proposal has been sent, you will receive an automatic e-mail from the Seller to confirm the receipt of your order proposal. Receipt of the aforementioned email does not constitute acceptance of your order proposal.
2.6 The contract is concluded when your order proposal is accepted by the Seller. The Seller will send you a second e-mail to confirm the acceptance of your order proposal and the shipment of the products. This email will also contain a copy of the General Sales Conditions and the summary document on the Right of Withdrawal.
2.7 The order proposal sent to the Seller will be filed in our database for the period of time necessary to process the order proposals accepted by the Seller and in any case in accordance with the law.
2.8 The language available to conclude the contract with the Seller is Italian.
2.9 The Seller may not accept your purchase order proposals that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products.
In these cases, we will inform you by e-mail that the contract is not concluded and that the Seller has not accepted your purchase order proposal, specifying the reasons. If the products, presented on chiaradeconcilio.style, are no longer available or on sale at the time of receipt or processing of your purchase order proposal, it will be the Seller's responsibility to notify you promptly and in any case within thirty (30) days to starting from the day following that on which you have sent your order proposal to the Seller, any unavailability of the products. If you have already paid the price for the products, the Seller will reimburse, without undue delay, what you have already anticipated and the sales contract will be considered terminated.
The Seller also reserves the right not to accept purchase order proposals in the cases referred to in the previous paragraph 1.3.
2.10 We remind you that, with the electronic transmission of the order proposal, you unconditionally accept and undertake to observe these General Conditions of Sale in relations with the Seller. If you do not agree with some of the terms set out in the General Conditions of Sale, please do not submit your order proposal for the purchase of products on chiaradeconcilio.style
2.11 By submitting the order proposal, you confirm that you also know and accept the additional information relating to the Privacy Policy and the Information on the Right of Withdrawal
3.1 The Seller sells exclusively made in Italy products.
3.2 The Seller does not sell used, irregular or inferior quality products to the corresponding market standards.
3.3 The essential characteristics of the products are presented on chiaradeconcilio.style within each product sheet. However, the images and colors of the products presented on chiaradeconcilio.style may not correspond to the real ones due to the Internet browser and monitor used.
3.4 Product prices may be subject to updates. Make sure of the final sale price before submitting the related order proposal.
3.5 Purchase requests from countries not included among those displayed on the splash page cannot be accepted by the Seller.
3.6 All products are provided with an identification tag.
3.7 All products sold by chiaradeconcilio.style are covered by the legal guarantee of twenty-four (24) months for lack of conformity, in accordance with the applicable law. The lack of conformity of the product must be communicated to the Seller. In the event of a lack of conformity, you have the right to request the repair or replacement of the product. In the event that the aforementioned remedies are not possible or are excessively burdensome, you will be entitled to a reduction in the price paid or the termination of the sales contract, pursuant to art. 130 of the Consumer Code.
4.1 To pay the price of the products and the relative shipping and delivery costs, you can follow one of the methods indicated in the order proposal form. In no case will you be charged costs higher than those actually incurred by the Seller, in relation to the payment instrument you have chosen.
4.2 In case of payment by credit card, the financial information (for example, the number of the credit / debit card or the date of its expiry) will be forwarded, via encrypted protocol, to the Paypal circuit, which provides the related remote electronic payment services. , without third parties having access to it in any way. Furthermore, this information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the related refunds in the event of any product returns, following the exercise of your right of withdrawal, or if it becomes necessary. prevent or report to the police the commission of fraud on chiaradeconcilio.style
Chiaradeconcilio.style ships with DHL, GLS or SDA courier. At the time of purchase, if the destination country is not included in the list, the purchase cannot be concluded.
Shipping costs may vary depending on the country of destination and the weight of the product and the service chosen and are calculated at the time of payment. The shipping costs calculated on your order will be displayed on the page of "check out”Of your order in the detail items of your purchase.
Shipping times may vary depending on the country of destination. Estimated delivery times from the date of shipment:
CHIARAD Srl is not responsible for any delays due to customs operations and controls, or due to force majeure beyond the control of CHIARAD Srl
CHIARAD Srl, after verifying the correctness of the order, proceeds to process the order within 2-4 days after receiving the payment for orders placed from Monday to Friday. Working days are Monday to Friday. Deliveries are made by DHL, GLS or SDA from Monday to Friday, excluding holidays.
As soon as our goods leave the warehouse you will receive an email with the SHIPPING CONFIRMATION in which you will find a tracking code that can be used to check the status of your order online. You will find in the Shipping Confirmation email all the details relating to the type of courier to which your order has been entrusted. All orders are processed automatically and we are unable to change shipping and delivery times.
shipping address the following conditions are taken into account the customer is obliged to provide a VALID PHONE NUMBER, which will be communicated to the courier in case of any problems in delivery. In the absence of a valid telephone number, your order may be delayed or remain pending until we are provided with the information necessary for shipping. For orders, payments with PayPal we are obliged to ship the item to the address indicated by the buyer during payment
You can request any information by e-mail using our Form or by contacting us by phone. All our contact details are indicated in the CONTACTS section of our Menu.
7.1 In compliance with art. 52 of the Consumer Code, you have the right to withdraw from the contract concluded with the Seller, within 14 days, starting from the day of receipt of the products purchased on chiaradeconcilio.style In some specific cases, duly reported in the Right of Withdrawal section, it will be possible to change the selected article with another.
7.2 In accordance with art. 54 of the Consumer Code, you can withdraw from the contract concluded with the Seller by sending online the Return Form that asks us by e-mail, fully completed; in this case, the Seller will send you confirmation by e-mail of receipt of the declaration of withdrawal
7.3 In accordance with art. 57 of the Consumer Code, once the withdrawal from the contract has been exercised, you will have to return the products to the Seller delivering them to the courier for shipment within 14 days starting from when you notified the Seller of your decision to withdraw from the contract.
7.4 The only expenses at your expense are those for returning the purchased products.
7.5 The Seller suggests that you use the DHL shipper to return the purchased products.
7.6 The right of withdrawal - in addition to compliance with the terms and methods described in the previous paragraphs 7.1, 7.2, 7.3, 7.4 and 7.5 - is understood to be exercised correctly if the following conditions are also fully met:
Pursuant to art. 59 of the Consumer Code, the right of withdrawal is also excluded in the event that you have purchased packaged products that do not lend themselves to being returned for hygienic reasons or related to health protection and have been opened after delivery.
7.7 The Seller will make the necessary checks to verify the conformity of the returned products to the conditions and terms indicated in the previous paragraph 7.6.
If the right of withdrawal is exercised following the methods and terms indicated above, the Seller will send you, via e-mail, the relative confirmation of acceptance of the products thus returned and to reimburse any sums already collected for the purchase of the products. according to the methods and terms provided.
7.8 The sums will be refunded to you as soon as possible and, in any case, within 14 days from the date on which the Seller became aware of the exercise of your right of withdrawal, we will activate the refund procedures, once the correct execution of the terms and conditions indicated above.
7.9 If the methods and terms for exercising your right of withdrawal are not respected, or in the hypothesis referred to in art. 59 of the Consumer Code, you will not be entitled to a refund of the sums already paid to the Seller. The Seller will notify you by e-mail of the non-acceptance of your return.
The Seller assumes no responsibility for products returned by mistake or items forgotten in packages or returned products.
Copyright © 2021 CHIARAD. SRL Via Aniello Falcone, 32 80127 Naples (Italy) VAT number 07243021214 info@chiaradeconcilio.style Privacy Policy · Green Marketing Credits
Shipping takes place by express courier in 2/3 working days from receipt of payment.
For more information read "terms and conditions of sale"
Pre-ordering allows you to purchase the desired product before its market launch and to be one of the first to receive it. If you buy during the pre-order period, you will also be able to take advantage of a number of benefits such as discounts and promotions.
How does the pre-order on the sustainable line work?
My pre-order is available for specific products and periods. For the sustainable collection you can buy with pre-order starting from January until the launch of the collection scheduled for the end of February 2022.
By purchasing a product "available on pre-order" you can take advantage of a 20% discount on the list price and you will receive your purchase starting from March 2022.
Why do i use it?
The pre-order not only gives you a benefit on the purchase but it is above all for me a choice of sustainable value because:
Payment via PayPal or Credit Cards is immediate, so as soon as you make the payment, the goods will be prepared for shipment.
Payment by bank transfer takes 2/3 business days to process. Receive a notification as soon as we receive your payment and we will prepare the package for shipment.
For more information read "terms and conditions of sale"
The return of the goods is free within 14 days from the date of receipt of the goods.
It is always possible to choose whether to make an exchange or obtain a full refund of the amount spent.
Italy
Rest of the world
For more information read "terms and conditions of sale"
To make a return or get a refund click here.
The sizes for clothing and shoes are the Italian standard ones. Take the made in Italy products in your possession as a reference.
The products sold are not subject to any import tax or customs duty, if the product is sold and delivered in Italy or within the European Union.
In the case of deliveries to countries outside the European Union, the products may be subject to import taxes and / or customs duties depending on the type of product and the country of destination. It is not possible to predict in any way if and what costs would be incurred for the customs clearance of the goods.
For more information, you can contact the customs office in your country.
In all cases, any costs related to import taxes and / or customs duties will be at your expense.
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